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Support Programs

We support both families with children and young people who have a disability. We believe friendship and support are important cornerstones of a meaningful and fulfilling life. Our programs focus on building meaningful companionship and social experiences in the community through sport, arts, recreation and general participation in all life's experiences.

Volunteer Match Program

Our Individual volunteers provide genuine friendship, practical assistance and mentoring support to a child or young person, helping them develop important life skills.


Volunteer Match Program


Our Individual volunteers provide genuine friendship, practical assistance and mentoring support to a child or young person, helping them develop important life skills. They also help them take part in social activities such as a variety of sport, recreation and leisure events that are of interest to the child. Some volunteer matches also provide direct support for the family.


Extended Families

Our volunteer match program assists participants with developing: 

  • Social and community participation; 
  • Independence; 
  • Health and Wellbeing; and 
  • Service Coordination


How it works: 

  • Each of our volunteers undergo an assessment process that determines their suitability as well as screening checks including police checks and referee checks, before they are selected. They then undergo comprehensive training. 
  • The length of time for the matching process can vary. Finding a volunteer to provide the right support for a family can take time. Our family match coordinators are trained to find the perfect volunteer to match your needs and goals
  • Once a match is made there is a 'getting to know you' period which allows everyone a chance to see how well the match fits. In some cases, we see instant connections but others take a little time to develop like any friendship. 
  • We regularly undertake reviews with our volunteers and families to ensure the program/service is meeting your needs and adjust the support where necessary. At each review we also update key match information e.g. behavioural management, health & medication requirements. 

NDIS Category: 3.09 Increased social and community participation

LinC Program

Whether you need skills training to enable participation, support to overcome barriers to access mainstream services or assistance to access the community,
LinC can provide it all.

LinC: Linking + Including + Connecting


Whether you need skills training to enable participation, support to overcome barriers to access mainstream services or assistance to access the community, LinC can provide it all.


Extended Families

Skills Development

Our Experienced staff provide individual life and social skills training for children and young people with a disability, to enable them to participate more fully in the community and improve their relationships with others.

Service Capacity Building: We support mainstream services which enable the inclusion and participation of children and young people with disability. We support participants to overcome barriers in attending main stream services. 

Inclusion Support: Inclusion support workers provide support to enable a child or young person with a disability to independently engage in community, social and recreational activities. They support the achievement of specified social, personal and developmental needs and goals. This program can also incorporate a volunteer to support the child or young person alongside the worker to further the experience and build meaningful connections. 

NDIS Category: 3.11 Improved relationships 3.09 Increased social and community participation

Recreation Program

We offer a variety of activities for school aged children and young adults. These take place on weekends, after school and during school holidays including one-off events, skills series, day outings, friendship groups, camps and peer support. Activity costs may apply to some events

Explorer Days


Outings for children with a disability to explore new places and activities in the community, spend time together to develop friendships, experience new things and gain new skills. Outings are supported by a mix of paid workers and volunteers.


Extended Families

AVAILABLE FOR:

All eligible children and young people, including NDIS participants

NDIS CATEGORY:

1.04 Assistance with social and community participation
3.09 Increased social and community participation


ExtendABLE


A one-off activity or program series that provides an opportunity for school aged children and young adults to try a variety of recreation activities in a group setting with support from staff, volunteers and facilitators. Activities cover a range of recreational interests including art, dance and sport. They aim to be a fun activity that also provides opportunity to develop friendship, social skills, communication and more.


Extended Families

AVAILABLE FOR:

All eligible children and young people, including NDIS participants

NDIS CATEGORY:

1.04 Assistance with social and community participation
3.09 Increased social and community participation


Friendship Group (Vietnamese)


Small to medium sized groups of children or young people with disabilities meet regularly, in a community venue and/or to access the community.


Extended Families

The group is supported by staff and volunteers. The groups build peer connections, help participants learn and strengthen social skills, build confidence and encourages participation in community activities and
events. Parents and siblings may attend some groups. Some groups are culturally specific and led by multi-lingual staff.

AVAILABLE FOR:

All eligible children and young people, including NDIS participants

NDIS CATEGORY:

1.04 Assistance with social and community participation


Family Camps


A weekend away for families held at a camp facility to enable positive connections, mutual support and fun experiences - a family holiday in a supported way. 


Extended Families

Possible (optional) additional support for part of the time to enable respite and opportunity for parent activities and interaction.

AVAILABLE FOR:

All eligible children and young people, including NDIS participants

NDIS CATEGORY:

3.09 Increased social and community participation


Overnight camps


Weekend or school holiday camps - facilitated opportunities for children and young people with disabilities to spend time at a camp location to develop connections, friendships, life-skills and confidence.


Extended Families

AVAILABLE FOR:

All eligible children and young people, including NDIS participants

NDIS CATEGORY:

3.09 Increased social and community participation

Program Related Events

Extended Families

Explorer - Movie day

A casual day outing using public transport to the city to have lunch and see a movie.

Extended Families

ExtendABLE - Building LEGO

Led by the Young Engineers Group we'll spend a fun and relaxed afternoon building LEGO models.  Places limited.


Extended Families

ExtendABLE Holiday Activity - Screen Printing

Spend the morning designing and screen printing your own calico bag to take home. 

Parent Peer Program

Regular get-together programs for parents of children with a disability to share experiences, develop connections and receive support, information and education relevant to their care role.

MyTime


We currently offer My Time peer support groups in Springvale and Deer Park which supports developmental play experiences. These groups are facilitated by a Vietnamese speaking worker.



Extended Families

Other groups, including culturally specific groups, will be developed based on request or identified need. 

Parent education is provided as a one off session or a short series.

AVAILABLE FOR:

All eligible children and young people, including NDIS participants

NDIS CATEGORY:

3.09 Increased social and community participation

3.15 Improved daily living skills



Autism Play Group


Our parent support and play group for children with pre-school children with Autism supports developmental play experience and provides parent peer support and education.


Extended Families

This group meets on Mondays in Deer Park and is facilitated by a Vietnamese speaking worker.

Support Coordination

Finding your way through the process of planning and connecting with services can be challenging and time consuming. If you have Support Coordination as part
of your NDIS package, we can help you with this process to achieve your goals.


NDIS Support Coordination


Extended Families provides independent support coordination to help you manage your NDIS plan.


Extended Families

Our team of experienced staff will help you:

  • assess support options
  • connect with services
  • manage your plan
  • build your skills and confidence

For Support Coordination our age range is wider, also working with parents who have a disability, utilising both our strong individual and family focus to ensure positive outcomes.

Our support team are culturally sensitive and include bi-lingual staff in Vietnamese, Mandarin, Cantonese and Arabic.

AVAILABLE FOR:

Children, young people and parents with a disability who have an NDIS plan

NDIS CATEGORY:

3.07 Coordination of support

NDIS Plan Management


As a registered plan management provider, Extended Families can manage the NDIS funding for supports on the participant’s behalf. Plan Management is a financial intermediary service that manages the financial and administrative aspects of an NDIS Plan.

We know that parents are busy managing and supporting their family. Plan Management can take away the stress of managing the funding aspect in your NDIS Plan.

One advantage of Plan Management is that the participant can receive supports from service providers who are both registered and not registered with the NDIS.

The service can be requested from the NDIS, and like Support Coordination Plan, it is an additional funded item and does not reduce funding from your other support budgets. There are no out of pocket expenses for participants.


Extended Families

What does our Plan Management service do?

Plan Management is a financial intermediary service and describes the processes of organising the financial and administrative aspects of the NDIS Plan on behalf of the participant. This includes:

  • paying service provider / supplier invoices
  • claiming from the NDIS to pay suppliers
  • ensuring suppliers meet minimum requirements
  • working with NDIA staff, Support Coordinators and support providers to resolve issues and answer supplier queries regarding payment under the NDIS
  • preparing monthly reports on how funds are being used
  • ensure providers are paid promptly

Do I have to have both Plan Management and Support Coordination from the same organisation?

No you can choose to have both from the one organisation or separate organisations. 

What choice do I have to manage the funding in my NDIS Plan?

There are three choices for managing NDIS funding and claims:

  1. Self-Management – where the participant or their nominee manages the funding
  2. NDIS Managed – if you use only NDIS registered providers they can individually claim directly from the NDIS
  3. Plan Managed – a registered Plan Management provider manages the financial and administrative aspects of the Plan. This is particularly advised if you think you will or may want to use services from non-registered providers such as some sport and recreation clubs, home help services, and some therapists or specialist services.

How long will it take to pay invoices?

You will get a personalised, prompt and efficient service with Extended Families. With many bigger organisations now taking month to pay, we pride ourselves on a quick turnaround. Invoices will be paid within 14 days of receipt, unless there are issues with the set-up of the Plan in the NDIA portal (or other NDIA portal issues beyond our control).

What is the cost of Plan Management?

The service can be a part of your NDIS Plan if you request it. It is paid for by the NDIA at a set level, and does not impact or reduce funding for any other area in your Plan, it is an additional funded item and is not deducted from your direct supports. There are no out of pocket expenses for participants.

Can you help me if I want to self-manage?

If you want to self-manage in the future, we can help you prepare for that.  We can help you develop the skills in management of financial and service activities. You can stop using us any time and become fully self-managed when you are ready. We are here to help.

How to I access the service?

Once you have Plan Management in your NDIS Plan, participants or Support Coordinators can complete the Plan Management Request for Service Form. Once received, along with a copy of you NDIS Plan, we will develop a service agreement with the participant or their representative and provide you with specific information about processes to enable us to work together effectively.

Why choose Extended Families for Plan Management?

  • You can have confidence in an organisation that has been around for nearly 40 years and is experienced in working in the NDIS.
  • We are a mission driven not for profit organisation with a reputation of genuine empathy and care and strong ethical and practice standards.
  • We understand disability services and provide quality services – Extended Families is are a registered disability organisation with externally audited quality standards and a NDIS registered provider.
  • We have invested in systems to ensure efficiency, accuracy and accountability.
  • You will not just be a number lost in a system, you will have the response and attention you deserve.


So let us take care of managing supplier payments, communication and administration so you have more time for yourself. 




Contact Extended Families Plan Management service.


HOW TO PARTICIPATE

InVOLve Program

Support for young adults with a disability to have meaningful volunteering opportunities.  


InVOLve (Volunteering for people with a disability)


Support for young adults with a disability to have meaningful volunteering opportunities.  


Extended Families

We assist young people 18 years and over to find and engage in volunteer opportunities. We provide assessment and skill development, access suitable volunteer opportunities and provide ongoing one on one support as required.

Meaningful volunteering can help people build self-esteem, develop life skills and experience the rewards that volunteering brings. Sometimes volunteering can be a pathway to paid employment.

AVAILABLE FOR:

Young adults 18 to 30 years with an NDIS Plan or other funding source

NDIS CATEGORY:

3.09 Increased social and community participation

3.15 Improved daily living skills

Living with a disability can be difficult. We support people aged 0-30 and their families in Melbourne and the Mornington Peninsula to build friendships and connect with their community.

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Contact Us

Suite 1, 95 Bell Street
P.O.Box 275
Coburg Victoria 3058